Voice of the Customer - LANXESS

LANXESS is a leading specialty chemicals company with sales of EUR 7.7 billion in 2016 and about 19,200 employees in 25 countries. The company is currently represented at 75 production sites worldwide. The core business of LANXESS is the development, manufacturing and marketing of chemical intermediates, additives, specialty chemicals and plastics.

Challenge, approach and solution

LANXESS has initiated an IT transformation project to implement an Identity Management System. In addition to replacing a user management system that was functionally no longer adequate, the goal was also to improve the central administration of user accounts in compliance with IT security standards. AdEx Partners was commissioned to lead the project.

After a pre-project to document the requirements for a new Identity Management System, AdEx Partners has played a key role in conducting a software selection process for LANXESS.

AdEx Partners also successfully implemented the project with a heterogeneous team of HR, infrastructure and external partners, so that user administration for the global LANXESS HR processes (such as new hire, termination, organizational change) are now supported automatically.

“AdEx Partners has managed the project very well and helped us in the successful go live of the IDM solution. An excellent “can-do” attitude and passion shown by AdEx Partners involved the project. AdEx Partners was very flexible and quick in responding to challenges arising in the project and also adapted their role accordingly!”

Ravindra Hegde
Head of Identity Management Solutions, LANXESS Deutschland GmbH

References and Use Cases

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